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Based on the surveys of more than 15,000 people, which of these traits do you think was selected as the key to effective leadership:


  • Being fair-minded?
  • Being cooperative?
  • Being honest?
  • Being imaginative?

If you guessed "honest", you get a high mark. It scored far above any of the others in a list of 20. The top four traits of admired leaders and the percent of peole who selected them are:


  • Being honest -- 87%
  • Being forward-looking -- 71%
  • Being inspirational -- 68%
  • Being competent -- 58%

"If these qualities alone were running for office", say the authors of Credibility, "they are the ones that would achieve consensus and victory".

Honest people, say authors James M. Kouzes and Barry Z. Posner, have credibility -- and that's what gives leaders the trust and confidence of their people.

High credibility leaders afoster such things as greater pride in the organiztion, a stronger spirit of cooperation and teamwork, and more feelings of ownership and personal responsibility.

What are some of the other characteristics of credible leaders?


  • They do what they say they will do. They keep their promises and follow through on their commitments.
  • Their actions are consistent with the wishes of the people they lead. They have a clear idea of what others value and what they can do.
  • They believe in the inherent selfworth of others. And they learn "how to discover and communicate the shared values and visions that can form a common ground on which all can stand.
  • They admit their mistakes. They realize that attempting to hide mistakes is much more damaging and erodes credibility. But when they admit to making a mistake, they do something about it.
  • They arouse optimistic feelings and enable people to think positively about the potential for success.
  • They create a climate for learning characterized by trust and openness.

< Source: Credibility: How Leaders Gain and Lose It?, Why People Demand It. >

Milis FEUI82
Dikirim oleh: Irwan B. Afiff
Jum'at, 16 Januari 2004


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